tk00 Privacy Policy

Last Updated: January 2026

At tk00, we take the privacy of our users seriously. This Privacy Policy explains in clear terms how tk00 collects, processes, stores, and protects personal information when you access our platform — whether you are browsing from Dhaka, Chittagong, Sylhet, Khulna, or anywhere else in Bangladesh. By using the tk00 website, you agree to the practices described in this policy. We encourage you to read this document carefully before registering or placing any bets.

1. Who We Are

tk00 is an online casino and sports betting platform serving players across Bangladesh. We operate the website available at https://tk00.pro and are committed to responsible data handling at every step of your experience with us. When this policy refers to "tk00", "we", "us", or "our", it means the tk00 platform and its authorized operators. For any privacy-related questions, please contact us at the email address listed in our footer.

• Full name and date of birth (to verify you are 21 years of age or older)
• Contact details including email address and phone number
• Financial information such as bKash wallet number, Nagad account, Rocket number, or bank account details used for deposits and withdrawals
• Government-issued identification documents for account verification purposes (KYC compliance)
• Device information, IP address, browser type, and usage logs collected automatically when you visit our platform

2. Information We Collect

tk00 collects information you provide directly and information gathered automatically when you use our services. Understanding what we collect helps you make informed decisions about using our platform.

Information You Provide Directly

When you register for a tk00 account, make a deposit, request a withdrawal, or contact our support team, you voluntarily provide us with:

• Registration details: username, password, email, mobile number, and date of birth
• Identity documents submitted during KYC verification, such as National ID or passport
• Payment method details required to process transactions via bKash, Nagad, Rocket, Upay, or local bank transfer
• Customer support messages and complaint records including chat logs or email correspondence
• Betting activity, game history, and transaction records associated with your account

Information Collected Automatically

When you visit or interact with the tk00 platform, our servers and analytics tools automatically record certain technical data to ensure security, improve performance, and detect fraudulent activity:

• IP address and approximate geographic location (city or region level)
• Browser type, operating system, device model, and screen resolution
• Pages visited, session duration, click patterns, and referring URLs (cookies and similar tracking technologies)

3. How We Use Your Information

tk00 uses your personal data solely for legitimate operational purposes. We do not sell your data to third parties. The primary purposes for which we process your information include:

• Creating and managing your tk00 account, verifying your identity, and ensuring you meet the 21+ age requirement
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment channels
• Providing responsive customer support and resolving account issues or disputes
• Preventing fraud, money laundering, and unauthorized account access through ongoing security monitoring
• Sending you transactional notifications, bonus alerts, and account-related communications that you have opted to receive

4. Cookies and Tracking Technologies

tk00 uses cookies — small text files stored on your device — to keep you logged in between sessions, remember your language and display preferences, and analyze how players interact with different sections of the platform. Essential cookies are strictly necessary for the site to function and cannot be disabled. Analytics cookies help us understand aggregate usage patterns so we can improve the experience for all Bangladesh-based users. You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of the tk00 platform.

5. Sharing Your Information

tk00 does not sell, rent, or trade your personal data to third parties for marketing purposes. We share your data only in the following limited and necessary circumstances:

• Payment processors: We share the minimum transaction data required to complete deposits and withdrawals via bKash, Nagad, Rocket, and banking partners. These providers are contractually bound to confidentiality obligations.
• Technology and platform providers: Game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may receive session and game activity data necessary to deliver their services within the tk00 platform.
• Legal and regulatory obligations: We may disclose your information if required to do so by applicable law, court order, or government authority in order to comply with legal process and protect the integrity of the platform.

6. Data Security

Protecting your personal information is a core responsibility at tk00. We implement industry-standard technical and organisational security measures to safeguard your data against unauthorized access, accidental loss, alteration, or disclosure:

• SSL encryption on all data transmitted between your browser and our servers, ensuring information such as passwords and payment details are never sent in plain text
• Secure, access-controlled servers with firewalls and intrusion detection systems actively monitored around the clock
• Strict internal access controls limiting which staff members can view sensitive account or financial data
• Regular security audits and fair-play certifications to verify the integrity of our systems and the randomness of game outcomes

7. Data Retention

tk00 retains your personal information for as long as your account remains active and for a reasonable period thereafter as required for legal, regulatory, or operational purposes. Financial transaction records are retained in accordance with applicable record-keeping obligations. If you request account closure, we will cease active processing of your data; however, certain records may be retained for a defined period in accordance with our legal obligations and to resolve any outstanding disputes. When data is no longer required, it is securely deleted or anonymised.

8. Your Rights as a User

tk00 respects your rights over your own personal data. As a registered user, you have the right to: request a copy of the personal data we hold about you; correct any inaccurate or incomplete information in your account profile; request the deletion of your personal data, subject to any overriding legal obligations we may have to retain it; withdraw consent for marketing communications at any time by adjusting your account notification settings; and lodge a complaint if you believe your privacy rights have been violated. To exercise any of these rights, please reach out to our support team using the contact details provided in the footer of this page. We will respond to all legitimate data requests within a reasonable timeframe in Bangladesh Standard Time (BST, UTC+6).

9. Third-Party Links and Services

The tk00 platform integrates with third-party game providers and payment services to deliver a complete gaming experience. While we take care to partner only with reputable and established providers, tk00 is not responsible for the privacy practices or content of external third-party services. Once you interact with a third-party service — for instance, completing a transaction via bKash or Nagad — their own privacy policies govern how your data is handled on their end. We recommend reviewing the privacy policies of any third-party services you use in connection with tk00.

10. Children and Age Restrictions

tk00 is strictly an adults-only platform. We do not knowingly collect or process personal data from individuals under the age of 21. All users are required to confirm they are 21 years of age or older before registering. During the KYC verification process, we verify age using government-issued identification. If we discover that a user is under 21 years of age, their account will be immediately suspended and any associated data will be handled in accordance with our legal obligations. If you believe a minor has created an account on tk00, please contact our support team immediately at the address listed in the footer.

11. Changes to This Privacy Policy

tk00 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. Any significant updates will be communicated to registered users via email or through a prominent notice on the tk00 platform. The date of the most recent revision is always displayed at the top of this page.

By continuing to use the tk00 platform after any changes to this Privacy Policy, you acknowledge that you have read and accepted the updated terms. If you do not agree with any modification, you should discontinue use of the platform and contact our support team to request account closure.